Responsible Gaming

Gaming Should Be Entertainment

Online poker should be enjoyed as a form of entertainment only. It is not a reliable way to earn money or solve financial problems. Always gamble within your means and never spend more than you can afford to lose.

Age Verification

Online poker in Australia is only available to persons aged 18 years and over. We are committed to protecting minors and strictly enforce age verification checks. If you are under 18, you are not permitted to access or participate in any poker games on our platform.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

• Regularly chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the time and money spent gambling
• Neglecting family, work, study, or other responsibilities due to gambling
• Experiencing mood changes, anxiety, or irritability when not gambling
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Unsuccessful attempts to reduce or stop gambling
• Using gambling as an escape from problems, stress, or difficult emotions
• Borrowing money or getting into debt to fund gambling
• Jeopardising relationships, education, or career opportunities due to gambling

Self-Help Tools

We provide a range of responsible gaming tools to help you maintain control of your poker activity:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose within a defined timeframe
• Reality Checks: Receive regular reminders about your gaming session duration and money spent
• Time-Out: Take a break from gaming for a set period (24 hours to several weeks)
• Self-Exclusion: Voluntarily exclude yourself from your account for an extended period (minimum 6 months)

To access these tools, please visit your account settings or contact our customer support team.

Support Organisations

If you or someone you know needs help with problem gambling, please contact one of the following support organisations:

Australia

• Gambling Help Online – Free counselling and support for problem gambling in Australia
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call, 24/7)

United Kingdom

• GamCare – Free, confidential support and counselling for problem gamblers and their families
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Evidence-based information and resources on responsible gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Helpline and resources for problem gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (24/7)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education with problem gambling resources
  www.bzga.de

Seek Help Today

If you believe you have a problem with gambling, please reach out for help. Problem gambling is treatable, and support is available. Contact one of the organisations listed above or speak with your doctor for a referral to a specialist service. Remember, seeking help is a sign of strength, not weakness.